Privacy Policy
Effective Date: June 5th 2018 (Last updated on: June 5th 2018)
Playdog Soft ("Playdog Soft" or "we") is dedicated to protecting the privacy rights of our online users ("users" or "you"). This Online Privacy Policy ("Privacy Policy") describes what information we collect, how we collect it, how we use that information and with whom we share it, how you can access and update that information and means of communications, how do we protect children privacy, how we protect the information we store and share about you. Please note that this Privacy Policy applies only to information that you provide to us or permit social network(s) such as Facebook to provide us. By using the Services, you agree to the collection and use of your personal information as outlined in this Privacy Policy. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes. Use of the Services after changes are made to the Privacy Policy will be considered your consent to the new terms. 


Our primary objective in collecting user information is to provide and enhance the Services and to enable users to easily navigate and enjoy the Services


Playdog Soft only collects Personal Information to the extent necessary to fulfil one or more of its functions and activities, and will do so only by fair and reasonable means. Generally we will collect Personal Information directly from the individual to whom the Personal Information relates, but in some circumstances (including as outlined below), it may be necessary for us to collect information from a third party source.

1) Information About You That We Get from Third-Party Applications, Including Social Networks (like Facebook)

If you play Playdog Soft’s games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, Playdog Soft may receive certain information about you from the provider of the third-party application. The information we receive depends on the Playdog Soft game you’re playing, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.

For example, Playdog Soft may collect and store some or all of the following information shared by the provider of the connected third-party application:

If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Policy. If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Cookies and Automated Information Collection
We may use cookies in the operation of the Services. A 'cookie' is a small data file that sites often store on your computer's hard disk, generally to quickly identify a user's computer and to "remember" things about the user's visit, such as your preferences or a user name and password. The Services send cookies to your computer when you access or view content of the Services. Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our Services, tailoring recommendations to your interests, and making the Services easier to use. Although most web browsers automatically accept cookies, you can usually change your browser settings to prevent this or to notify you when you are sent a cookie. Please understand that if you decide not to accept cookies from us, this may reduce your experience when you use our Services. We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:

  • the type of device you are using;
  • your operating system version;
  • your mobile device’s identifiers, like your MAC Address, Identifier;
  • For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);
  • your browser types;
  • your browser language;
  • referring and exit pages, and URLs;
  • platform type;
  • the number of clicks on a page or feature;
  • domain names;
  • landing pages;
  • pages viewed and the order of those pages;
  • the amount of time spent on particular pages; and
  • game state and the date and time of activity on our websites or games.


Except as provided herein, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your Playdog Soft player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support and improve the Services. For users of our games designed for children under 16, we will use your contact information for the sole purpose of providing a one-time response to your question. We will then delete your information from our servers.


Playdog Soft may use information collected from you in any one or more of the following ways: 1) to create your game accounts and allow play of our games; 2) to understand the behavior and preferences of our customers; 3) to notify users of in-game updates; 4) to enable communication between users; 5) to identify and suggest connections with other Playdog Soft users; 6) to prevent fraud or potentially illegal activities; 7) to troubleshoot technical problems and provide you more efficient customer support; 8) to deliver and target advertising; 9) to overall enhance your experience on the Services.


We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes. With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy. The Service supports and often encourages you to interact with other players. In most Playdog Soft games, if you play through a social network or register through a social network (for example, Facebook), your social network friends will see your name, profile photo and descriptions of your game activity. Similarly, in many Playdog Soft games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity, communicate with you within our Services, and view your game profile, which may include your name or a “game name” and your profile photo.


1) Accessing and Updating Your Information

If you want to review, delete, or change the information Playdog Soft has about you or have additional questions, contact us through, and we will respond to your request within thirty days. You, as Playdog Soft user, have the right to: Review your personal data, correct errors in your personal data, object to processing of your personal data and erase your personal data. You can erase your personal data any time. Please be advised that by deleting your personal data, all game progress, and virtual goods or currency will be terminated. Copies of some material (example: log records) may remain in our database but are disassociated from personal identifiers.

2) Processing According to users consent

Any data that a user put into our systems will only be processed in accordance with the Users’ consent, as described in our current privacy policy.

3) Opting Out of Tailored Advertising

If you do not want to receive tailored in-application advertisements from Playdog Soft that relate to your interests in apps on your mobile device, you may opt- out by adjusting the ad tracking settings on your device. You can also reset the “Advertising Identifier” (like an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to the previous “Advertising Identifier.”


We have put in place reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use. Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.


Unless written otherwise, our games are intended for use by those 21 or older for amusement purposes only. Without derogating from the foregoing, Playdog Soft does not knowingly collect personal information from children under the age of 18. Children under the age of 18 should not use our websites or games at any time. If Playdog Soft learns that a person under the age of 18 has provided it with personal information, Playdog Soft will take reasonable steps to delete such information as soon as possible.


If you have any questions about this Privacy Policy, please contact us at

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